Usability Testing

User Research Center (URC)

The User Research Center (URC) at Harvard Library offers equipment and space to conduct usability testing, user interviews, focus groups, and digital accessibility reviews. The URC lab space is available by appointment only for in-person testing and consulting services, and remote services are offered by email and Zoom. Visit the URC’s website to learn more about services available, attend workshops and events, and find additional resources for UX and digital accessibility.

Main Phone: (617) 496-5272
Website: User Research Center

URC’s physical lab is still closed on campus, however, they will continue to offer services by appointment only.

The URC is ending the Accessibility Testing Pool offering and will no longer be recruiting from this pool.